Frequently Asked Questions

If you have a question about training sessions related to the scales, please visit the ERSI website.

If you have a question about any of the Environment Rating Scales, please first look through our "FAQs" listed below. If you do not find your question listed, please submit your question here. In order to ensure that your question is received, it is recommended that you send your question “return receipt”. Questions will be answered within two business days after being received. If your question cannot be answered within that time-frame, an email will be sent to you letting you know when you can expect a response. To help expedite the process, when asking a question about one of the rating scales, please remember to include the item(s) and/or indicator(s) related to your question.

For each of the scales, there is a set of "Additional Notes for Clarification" that continues to evolve in response to questions generated in the field. Thelma Harms and Debby Cryer developed these notes to improve the interrater agreement among North Carolina Rated License Assessors and they make the notes available to the general public because they encourage a more consistent interpretation of the scale requirements, in agreement with the authors' interpretations. They are updated quarterly and are designed to be printed out and taped into the relevant pages of the scale books. You can find the most up-to-date additional notes for clarification on the ERSI website.

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